Website Maintenance & Server Package £15.99 (monthly recurring payment)

Maintenance package for Website £15.99 (discounted)

Maintenance & Server running costs, also covers the below to make sure all working smoothly, efficiently and safely.

This includes website technical support & helpdesk for customers & HQ.

£15.99 / month

Category:

Website Maintenance & Server Package - £15.99 (monthly recurring payment)

Description

Maintenance package for Website £15.99 per month (discounted)

£25 Maintenance Maintenand Server £25 running costs, also covers the below to make sure all working smoothly, efficiently and safely. This includes website technical support & helpdesk for HQ.

£25 covers cost of server, maintenance is 1-2 hours a month (take backup, update themes & plugins, update wordpress, clear caches) sometimes plugins dont update so may take multiple hours to clone site and perform updates.

Includes

  • Technical support for Website
  • Support for website issues, customer/ user issues reported directly to the website, email marketing/CRM issues.
    • Standard Hours covered: Monday to Friday, 9am – 6pm
    • Response time: 24 Hours (during standard hours)
  • Technical support for HQ – Email support via link/form on the website.
    • Standard Hours covered: Monday to Friday, 9am – 6pm
    • Unlimited HQ requests
    • Response time: 24 Hours (during standard hours)
  • Monthly website updates and security patching (downtime may be required)
  • Website security and availability monitoring
  • Backup management
  • 1 hour time included per month – This can be used for content updates, changes, training or technical assistance

 

  • NB: This price has been agreed with HQ. Additional out of scope design changes & requests will be charged at Additional Services costs £50 per hour

 

 

Additional information

Quantity

1 x Fish, 5 x Fish, 10 x Fish, 20 x Fish

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